RPC Data rescues ZAMTEL operations

Andrew Maramwidze - BG reporter
Monday, 27 January 2020
RPC Data rescues ZAMTEL operations

RPC Data’s strength outside borders has continued to grow exceptionally, as indicated by the company’s recent feat to rescue Zambia Telecommunications Company Limited (ZAMTEL) from a major ICT crisis towards end of 2019.

“After a long struggle with operating their tier 1 ERP system, ZAMTEL engaged RPC Data to assist in resurrecting the system, by resolving period end issues and addressing the challenges they were facing,” said RPC Data Managing Director, Rao Komal.
According to Komal, RPC Data’s involvement in stabilizing the ERP system brought in enormous confidence within the organization to implement digital transformation strategies, specifically driving value for its customers. He said ZAMTEL has massively improved in its operations with the telco, recording a rise of subscribers that are currently over 3.3 million.

Apart from optimizing the system, stabilizing it and providing continuous skills training and knowledge transfer, RPC has implemented several gaps which were identified during assessment. RPC Data’s appetite for markets beyond local borders is also evident through its works at Zambia Electricity Supply Corporation (ZESCO), Zambia National Commercial Bank (ZANACO) and Kenol Kobil, a Kenyan leading petroleum marketing company.

The company started flexing its muscle in 2002, through projects in countries such as Zambia and Uganda.“Our experience of doing projects in Botswana helped us secure major projects in the region including a $US3 million Pensions Information system in Kenya in 2007, followed by many others in Zambia and other countries,” said Komal.

Since the relationship with the Zambian electricity supplier was established, RPC Data has been the most valuable IT solutions company for other Zambian parastatals.
Locally, the company has worked with numerous entities within the private and public sector, providing services to Botswana Meat Commission (BMC), Botswana Examination Council (BEC), Botswana International University of Science and Technology (BIUST) and Ministry of Finance.

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